Our ethical approach & respect for privacy
“Ethics is nothing other than respect for life. It is what provides me with the fundamental principles of morality, namely that good consists in maintaining, promoting, and improving life, and that destroying, injuring, and limiting life is evil.” [ALBERT SCHWEITZER]
THE FUNDAMENTAL VALUE The COMPAGNONI agency considers professional ethics to be the fundamental value of its business. Our service aims to protect and respect the grieving person, offering them the opportunity to reflect on the memory of the deceased and bid them farewell in the most peaceful manner possible.
CONSISTENT SOLUTIONS We never offer products and services before listening to the wishes and needs of relatives. It is crucial for us to understand and interpret the wishes of family members, at a time often marked by weakness, confusion, and fragility, in order to identify choices and guide them toward more appropriate solutions.
CONDUCT: Our staff's conduct is always inspired by understanding, humanity, and respect for the deceased's right to dignity and the grieving of their relatives. Language and attitude are always appropriate to the situation. At every stage, from welcoming the public to the ceremonial phase, each member of our staff is committed to avoiding any actions or attitudes that might offend, to listening and reassuring, and to not showing signs of indifference, distraction, or disinterest.
RELATIONS WITH COMPETITORS The COMPAGNONI agency, a long-standing local company, intends to uphold the value of fair competition by refraining from collusive and abusive behavior, confident that collaboration and dialogue are an opportunity to improve our quality standards. We respect the principle of territoriality, ensuring respect for deserving colleagues.
PERSONAL DATA PROCESSING In compliance with the new EU Regulation 2016/679 on the protection of personal data, we will require you to sign a release to use your personal data exclusively for professional purposes related to our funeral services. You may exercise your rights at any time by contacting the data controller. Click here.
